How could this have happened?
What was the root cause?
How do you stop this happening again?
Safe2eat help you identify the cause and prevent re-occurence
How do you explain it to the customer?
Consumers, Consumer organisations and Retailers are getting smarter and
often ask technical questions that may be out of your depth to answer.
Safe2eat can prepare a commercially appropriate response for you.
If you dont handle the complaint correctly it can escalate and
you could potentially lose the customer forever.