Consumer Complaints

• How could this have happened?
• What was the root cause?
• How do you stop this from happening again?

Safe2eat help you identify the cause and prevent re-occurence

How do you explain it to the customer?

Consumers, Consumer organisations and Retailers are getting smarter and often ask technical questions that may be out of your depth to answer.

Safe2eat can prepare a commercially appropriate response for you.

If you don’t handle the complaint correctly it can escalate and you could potentially lose the customer forever.